I.T. Classes

A Guided Tour Through I.T.

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A Guided Tour Through I.T. is a two-part class designed for anyone in the recruiting and placement business who can benefit from an overview of information technology. Taught by those with recruiting, account management and leadership backgrounds, the "Guided Tour" will give you the skills to:

  • Understand the big picture of IT and computing environments
  • Effectively serve clients and hiring managers by understanding their departments, projects, challenges and talent needs
  • Thoroughly qualify candidate skills
  • Increase your overall confidence level resulting in improved communications and partnerships with managers and candidates
  • Improve self-sufficiency in recruiting and selling efforts to be a more valuable contributor

A Guided Tour Through I.T. - Day One Class Description

Audience: This entry-level, foundational class is intended for those with one to 18 months in IT recruiting, placement, sales and HR businesses.

Duration: One day of training, 9:00am - 4:00pm

Prerequisite: Memorization exercise to be completed prior to class

Agenda

1. Memorization prerequisite (sent prior to class)

2. Overview of IT - then and now

3. Review prerequisite - group exercise

4. Server features and functions: platforms, operating systems, networks, databases, applications, languages and other software

5. Software development life cycle (SDLC) and key roles within: Project Manager, Business Analyst, Software Engineer/Programmer Analyst, Database Analyst, Tester, Quality Assurance Analyst, Technical Writer, Implementer, Production Support

6. Role of the IT Architect

7. Web development basics: background, platforms and related development environments - Java EE 5 (J2EE), .NET, emerging technologies

8. The Database Analyst (DBA) role

9. Networking basics and key roles: LAN, MAN, WAN, Help Desk, Systems Administrators

10. Helpful information gathering sheets provided - for use while interviewing candidates and meeting with clients - for all skill areas presented

11. Review - group exercise

12. Summary and wrap-up

Materials

A binder is created as we progress through the day with many helpful handouts, illustrations and information gathering and qualifying forms to be used on the job.

A Guided Tour Through I.T. - Day Two Class Description

Audience: This class builds upon the foundation created in "Day One". We recommend that an individual attend "Day One" prior to attending this class, or they have at least 18 months of experience in IT recruiting.

Duration: One day of training, 9:00am - 4:00pm.

Prerequisite: A quiz exercise is provided for completion prior to class.

Agenda

1. Prerequisite review - group exercise

2. BI (Business Intelligence) and CM (Content Management): qualifying personnel roles; most popular products; enterprise performance management

3. EII (Enterprise Information Integration), BAM (Business Activity Monitoring) and their many uses

4. ERP (Enterprise Resource Planning), highlighting SAP, Oracle/PeopleSoft and Oracle/Siebel: sample implementations; qualifying personnel roles

5. Middleware - specific functions and most popular products

6. Database Management Systems: RDBMS, MDDBMS, ODBMS and most common uses within projects

7. Data Warehousing, Data Transformation and MDM (Master Data Management): sample implementations; qualifying personnel roles

8. I.T. Security and Auditing

9. Web Services - providing clarity to the many varying functionalities and roles: tools and technologies; sample implementations; RIA (Rich Internet Applications) / Web 2.0 implementations; personnel roles

10. EA (Enterprise Architecture) and BPM (Business Process Management): an organization's infrastructure blueprint; role of the enterprise architect

11. Knowledge Review - group exercise

12. Summary and wrap-up

Materials

A binder is created as we progress through the day with many helpful handouts, illustrations and information gathering and qualifying forms to be used on the job.

Student Evaluations and Feedback

Each Dallas Training class participant evaluates A Guided Tour Thru I.T. on materials, presentation, exercises, and overall rating. Global responses are consistently positive. See what our students, consisting primarily of Recruiters, Account Managers and Human Resources professionals, have to say:

"This class will help me put together the "big picture" and to ask intelligent questions. Great forms for candidate/client interaction!" Recruiter, Dallas, TX

"Even though I had no previous experience in the IT arena, I feel I came out of this class with a wealth of IT information." Area VP, Wichita, KS

"The handouts are awesome! I am going back to review my open Req's now that I'll be able to understand the needs. I thought I would be lost in class but you did a great job explaining everything." On-site Manager, Dallas, TX

"Now I can become more participative in technical analysis during interviews. Good examples and handouts - this is an excellent reference guide." HR Advisor, Calgary, Alberta

"I liked the examples and references to staffing. That made the class very relevant." Training Director, Houston, TX

"This is an excellent class for those with very little IT knowledge. Good presentation with logical examples - nice technique." Account Executive, Dallas, TX

"My marketing efforts will now be much more effective and I'll take better job orders. I'll also take a more active role with my recruiters." Director Technical Services, Oklahoma City, OK

"I will be able to better scrutinize candidate resumes and take more time to understand where they are coming from." Recruiter, Toronto, Ontario